Frequently Asked Questions

  • Gourmet Cakes: Lead time 3 business days
  • (Any urgent order, please WhatsApp us at 96787308)
  • Customized Cakes: Lead time 7-10 days
  • Yes We provide free delivery.
  • Please take note, during raining day, delivery may be delayed due to safety reasons. We seek for your kind understanding on this situation.
  • Delivery Slots timings: 10 – 6pm
  • Any delivery after 6pm or specific timing request, additional charges will incurred of $30.
  • All changes to the delivery date, time and location must inform us by email or WhatsApp at least 3-5 days before the date of delivery.
  • There will be additional charges of S$15 for for the following area
    • – MBS, Outlets, restaurants & etc in MBS The Shoppes and Tuas area.
  • No charges at Hotel Lobby, MBS The shoppes drop off/pick up point
  • Our team will contact you by whatsapp or email you the additional charges details once we have received your order
  • Yes, you are able to do self-collection at Costa Del Sol Taxi Stand / Bedok MRT Exit A.
  • Self collection slots on weekdays are:
    • 10:00 am – 6 pm
  • Self collection slots on the weekends are:
    • 12:00 am to 2:00 pm

Please fill in the Customization form or email to us at hello@mespatisserie.com or WhatsApp us at 96787308 and do allow us revert you in 1-2 days.

Sorry, we are not. However, we strictly DO NOT use any pork or pork lard in our ingredients.

We do not allow cancellation once payment is confirmed. Refund would not be allowed.

Yes there will be additional chargeable at $20 onwards.

As all our cakes cream are made of fresh cream without any preservatives so it will last approximately 1 hour in Aircon room (depending on the temperature of the room) and will only last 35-45 mins in room temperature (all depend on the weather) as we didn’t put gelatin into our fresh cream.

But best to consume cake within one hour of collection as cream is delicate and may melt due to the hot weather.

Our cakes best to be eaten chilled on the day of collection/delivery.

Unfinished cake to be kept in chiller in an air-tight container for up to 3 days.

Some of our cakes do contain nuts but however WhatsApp us for those cake lovers whose are nut-allergy!

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